Xincheng Rongsheng·Tianyi has once again become the city's leading benchmark!

This time, it was not because of the introduction of international "Sky House" hard standards, but because of the introduction of a "soft service" in line with international standards-the introduction of the "Netherlands International Butler Academy" butler service.

Let the invisible service advance to the respect and courtesy of the world

01. International wave front: From "hard standard" to "soft service"

With the continuous economic development of Changzhou and its access to the international metropolitan area, the definition of quality housing has also undergone a qualitative leap. People no longer only satisfy the improvement of hard conditions such as facades, decoration, and apartment layouts, but pay more and more attention to the complete improvement of the "life chain" to comply with the wave of international quality housing—service first, housing second, software first, hardware second.

Experience is the gene of service. The complete experience of introducing the "International Butler Academy" into the international cinema room formally, Tian Yi once again walked in the forefront of the times. 100 days in advance of the "pre-service" intervention, as many as 550 service details adjustments, strict to the "cm-level" action specifications. All of these are for high-quality service, standardized etiquette, and to provide customers with a distinguished international experience.

TIBA Butler Service Real Picture

In addition, Tianyi built the sales office in accordance with the standards of "International Art Conference Room" and named it "International Screening Room", hoping to provide customers with a semi-public place for life meetings and private social interactions, as well as to reflect and inspire future community life. One way.

02. Reshaping service: from "external manifestation" to "invisible exclamation"

The traditional regular service is based on the management of "things". Mechanical overall planning and passive provision of services can no longer meet the needs of modern elites.

International Butler Service, regards "people" as the starting point of service, puts the service "scene" in front, and provides high-quality services emotionally around the clock. Actively anticipate the needs of customers, one-stop diversified life customization. Just as the famous motto of the international housekeeper: "When I am here, the building will be empty". This hidden service is more advanced.

Butler-style full-service system

To achieve this level of international service, the investment is undoubtedly huge. The first is an inspection one year in advance to synchronize the team concept. Secondly, after 3 rounds of screening, an executive team was carefully selected from 15 international service teams. And spent more than 3 months to train the team from thought to action.

In order to get rid of the barriers of mechanical services, it is rigorous to the interpretation of every eye, every subtle angle of stance and stance, every facial expression management yardstick... and then to the training of team formation and cooperation, there are more than 100 Over the course of a few days, the improvement was repeated. While integrating into the international market, many details that fit the living habits of the distinguished customers in Changzhou have been added.

TIBA Butler Service Real Picture

This kind of "invisible wonder", the service of the international cinema was introduced for the first time, in order to cultivate people's yearning for high-end lifestyles. International housekeeping service will be an indispensable "life partner" for elite families, and it will become a new standard in the future.

03. Full-dimensional upgrade: from "personal service" to "system service"

It is worth noting that the butler-style full-service system is a full-dimensional, full-team, and all-weather system, not relying on someone's service. What can be seen is the service of the individual to the customer. Standing behind him is a whole team, a complete system. Complete system from service concept, service design, detailed specification, plan, preparation, and execution.

What is even more amazing is that Tianyi has adopted the "property consultant + butler" two-line reception service, which is the first time in Changzhou. The service butler is responsible for providing the etiquette, pick-up, and demand satisfaction services required by customers; the property consultant provides services such as property purchase, house inspection, and professional inquiries. The former provides customers with high-standard service models, while the latter provides customers with objective and professional analysis.

Tianyi International Cinema

When a customer enters the "International Living Room", they will experience the professionalism and caring service of a service team from the five sense dimensions of vision, hearing, and smell, and the experience of the full-dimensional life chain will begin.

The continuous development and upgrading of service consciousness is a change in people's lifestyle, and it is an infinite yearning for a better life. As a beautiful scene maker walking at the forefront of services, Tian Yi will once again lead the industry's standards.

About Xinchengyue Service Group

Xinchengyue Service (1755.HK) was founded in 1996 in Changzhou, Jiangsu, and is now headquartered in Shanghai. After 24 years of rapid development, it has become a comprehensive property management service company that spans residential services, commercial services, and office services. November 2018 It was officially listed on the main board of the Hong Kong Stock Exchange on June 6 with the stock code 1755. In 2020, it ranked 11th among the top 100 property service companies in China. The management format has covered residential, apartment, villa, commercial, office and office buildings and other property types. As of the end of 2019, Xinchengyue Service has achieved a national layout, with more than 630 contracted projects and a total contracted area of ​​167 million square meters.

About New Town Holdings Group

New Town Holdings Group (601155.SH) was founded in 1993 in Changzhou, Jiangsu, and is now headquartered in Shanghai. After 27 years of rapid development, it has become a comprehensive real estate group that spans residential real estate and commercial real estate. As of the end of 2019, its total assets exceeded RMB 460 billion. The Group adheres to a steady development strategy, adopts a "two-wheel-drive" development model for residential and commercial real estate, seeks progress while maintaining stability, continues to innovate, and strives to achieve high-quality development, and is rushing to the world's top 500.