视频标题

For the complete course, you can follow the WeChat public account [TIBA] and enter the online academy.

TIBA China

Knowledge introduction:

1. Name: Pyramid Napkin Master:

    Usually restaurants use this kind of folding flower, which also implies a step up.

 

2. Name: Golden Lily Napkin Master

    The French admire golden lily flowers, and the corresponding folding napkins is also a common one in restaurants.

 

3. Name: Strelitzia napkin master

    This is a classic and elegant napkin stacking method, but also has a streamlined dynamic.

 

4. Name: Silent Service

    Elevator Service is part of the daily work of a housekeeper. We will show how to provide elegant and noble elevator services through silent body language.

 

5. Name: Greeting and Service

    Butler service in English environment breaks the ice. How to introduce yourself and make your butler service look professional and decent, while letting employers or guests feel your kindness.

 

6. Name: Proper Guidance

     Do you know how to greet guests? Do you know the language of guidance? Do you know how to give you the right choice? We will provide you with polite guidance.

 

7. Name: Less is More

    Have you heard of silent services? Are we really required to provide silent services? Maybe there are other reasons.

 

8. Name: Master of Wine

    Beverage service is the skilled skill of a butler. We will explain the corresponding service skills and skills that need attention.

 

9. Name: Car door service

    Welcoming employers and customers is a common butler service scenario. Do you know the standards for driving doors? Please let us demonstrate in detail for you.

 

10. Name: Lady Butler Hairstyle

    Maintaining a professional image every day is a professional requirement for a housekeeper. The image of a professional female housekeeper was quickly established through the demonstration of the dismantling and dismantling steps of the female housekeeper’s distribution.

 

11. Name: Men's Tie Technique

      The classic male leadership technique named after the Duke of Windsor will be explained in detail in this video, allowing you to become a tie master in seconds.

 

12. Name: Master of Shoes

      The butler's maintenance of leather shoes requires professionalism and care. Standard procedures and demonstrations can help you master this practical skill.

 

13. Name: Ironing Master

      How can shirts be ironed to meet the requirements of the star housekeeper? From sleeves to collars, from bottom to button room, we will show you how to become a master of clothes ironing.

 

14. Name: Guidance Service

      Welcome and guidance are common butler service scenarios. How to be professional and friendly is what this course will show you. Try to think about it, guests from different directions, do you know how to guide them?

 

15. Name: Chinese Food Placing

      The extensive and profound Chinese food is very particular about the table setting. The layout of the VIP room is also the highlight of the banquet that takes into account both etiquette and practicality. We are here to show you how to present exquisite Chinese food platting techniques.

TIBA China

Course lecturer:

Zhao Hongli

Zhao Hongli

Chief Translator/Senior Instructor The private interpreter of Mr. Wennekes, the founder of the Dutch International Butler Academy. She has served as the chief interpreter in major multinational conferences and the senior instructor of the college. She is responsible for serving English, communication, beverage services, etiquette and other courses.

Yuan Qin

Yuan Qin

Senior tutor Ms. Yuan Qin is a senior tutor at the Dutch International Butler Academy. She is good at teaching advanced courses in the categories of butler etiquette, butler grooming and customer service. At the same time, Ms. Yuan Qin has a deep understanding of Eastern and Western dining etiquette and culture. As a senior butler of the Dutch International Butler Academy, tutor Yuan Qin is deeply loved by students and customers.

Yin Qiang

Yin Qiang

Senior tutor Mr. Yin Qiang has many years of project management consulting experience, and has been involved in the practice and research of modern property management to service transformation. By combining our own project management, hotel management and training experience. Committed to creating a full range of experience-based butler service solutions under the upcoming service-oriented economy.

Gordon Munro

Gordon Munro

Senior tutor of Dutch International Butler Academy A senior personal butler, has served the royal family, the German golf national champion, has 15 years of golf club management experience; he is good at body language courses and transforms his service knowledge into the teaching process.

Thomas Kaufman

Thomas Kaufman

A senior instructor in the Netherlands International Butler Academy with more than ten years of personal butler service experience, training for global hotels, real estate, property, amusement parks, etc., management consulting and service industry senior consultants.

Julien Pierre Chaveneau

Julien Pierre Chaveneau

Senior tutor He has served as a management talent in many high-end restaurants in the United Kingdom and France, providing one-to-one exclusive services to the world's top VIP customers. He is good at teaching practical service courses with a sense of ceremony, respect and elegance.

Huang Yiyao

Huang Yiyao

Senior tutor excellent graduate of the International Butler Academy (the first credit in Asia since the establishment of the school), has a solid service foundation, excellent service awareness and professional professionalism, and has led dozens of domestic Top-level For corporate services, we have carried out butler service training on advanced capabilities, design capabilities, management capabilities, and operational capabilities, which are well received by customers.

TIBA China